I combine crisis management, transport operations, compliance, analysis, multilingual work and AI to take ownership of the most difficult operational situations.
I am a crisis manager & operations problem-solver. I step into situations that are unclear, urgent or messy, and turn them into structured action with clear owners and deadlines.
Background in international environments, media sales and diplomatic settings. Comfortable with high-stakes decisions and cross-border work.
I handle cases in Polish, English and French, and prepare letters and arguments that respect local law and institutional logic.
I represent Polish and German transport companies in France and coordinate with authorities in Switzerland, Belgium, the Netherlands, Germany and France.
I coordinate people, information and procedures so that decisions can be taken quickly, based on facts, not noise.
I specialise in entering environments where responsibilities are blurred, priorities compete and time is limited. I map the situation, structure the issues and create a plan that people can follow.
The day after defending my Master’s thesis, I moved to London and handled everything on my own: housing, administration, work. I do not wait for “perfect onboarding” – I learn fast and start acting.
On the side I created Luisance: handmade candles for people who value simple design and good scent. It’s a small project but it reflects how I approach things: carefully, with attention to detail.
I collect facts, documents and regulations from all sides: client, drivers, local services and legal or insurance advisors.
I define who owns what, what must be sent, to whom and by when, across countries and institutions.
I stay until the case is closed, mediating between parties and keeping tone calm and firm even when emotions are high.
From founding a consultancy in France to media sales in London and institutional work at an embassy – each role sharpened my ability to handle pressure, ambiguity and responsibility.
Transport, administration & risk management for Polish and German transport companies operating in France.
I often work on files where French, Swiss, Belgian, Dutch or German institutions are involved at the same time.
For a decade I have represented Polish transport companies on French territory where one decision can mean thousands of euros in fines.
I often act as a mediator between companies, drivers, local services, lawyers and insurers, making sure everyone speaks the same operational language.
I prepare letters in Polish, English and French that take into account the law of the country concerned, without presenting myself as a lawyer.
First contact with diplomatic procedures, confidential cases and institutional logic.
Media sales under pressure, client negotiations and managing a small team. I sold radio & print advertising and was promoted to lead the team after a few months.
I do not share client details. Below are typical situations I resolve without exposing who was involved.
Driver stopped in France, unclear documents, mention of possible prohibited or controlled substances in the load.
I clarify facts, align documents, coordinate with the client, local services and lawyers where needed so the case is framed correctly and the risk is contained.
Confusion between French police report, foreign insurance policy and what the client actually has to declare.
I map the documents, prepare clear correspondence in the right language and help the client and their advisors present a coherent version to insurers and authorities.
Client cannot reach a driver, nobody is sure who to call and language is a barrier with local services.
I locate the right contact points in France, communicate with services, keep the family and company informed and stay in the loop until the situation is resolved.
A quick view of where I worked, what changed and how the level of ownership grew with each step.
I use AI tools daily to accelerate research and structure information, especially in legal and administrative contexts – but I never replace my own analysis and responsibility with automation.
AI helps me search and explore legal concepts, norms and arguments that may support the client’s interest. It is a powerful way to scan large volumes of information and quickly identify what is potentially relevant.
AI also supports me in drafting and refining correspondence. It helps with structure, tone and clarity – especially in multilingual settings.
Nothing is ever sent without my own review. I always check, correct and adapt every message myself, taking full responsibility for what is communicated in the client’s name.
I work with transport and operations teams across Europe – in English, Polish and French – where time pressure, regulation and unclear responsibilities collide.
I am most useful when there is too much noise and not enough structure: inspections, documentation, cross-border communication and coordination between teams. If you have a crisis in transport or a process that keeps failing, we start by mapping facts, constraints and realistic options.
I work “end to end”: from structuring requirements and content, through the site architecture, to implementation in a lightweight static setup. AI is a power tool to speed things up, not a substitute for judgement.
I handle the full website lifecycle: information architecture, content, basic wireframes and then implementation in semantic HTML with responsive flex/grid layouts, accessible headings, a clean component structure and static hosting instead of oversized stacks where they are not needed.
I use models for analysis and summarisation of large document sets (policies, procedures, contracts, reports), spotting inconsistencies, preparing policy variants for different scenarios and languages, and for a first pass at mapping risks (GDPR, whistleblowers, sensitive data) based on your existing materials.
With AI I prepare summaries, crisis scenarios and working drafts of content (FAQs, internal comms, operational instructions). Every model output is reviewed, corrected and adapted by me to the realities of transport operations and actual constraints on the ground.
AI does not replace a human. I do not ship or publish anything that has not gone through me. Relying on models alone, without human expertise and accountability in the organisation, is a risk I do not recommend to any client.