I combine crisis management, transport, compliance, analysis, multilingual work and AI to take charge of the most difficult operational situations.
I'm a crisis lead and operational problem-solver. I step into unclear, urgent or chaotic situations and turn them into a structured action plan with clear owners and concrete deadlines.
Experience in international environments, media sales and diplomatic contexts. Comfortable with high-stakes decisions and cross-border work.
I handle cases in Polish, English and French and prepare letters and arguments that respect local law and the logic of each institution.
I mainly support Polish and German transport companies in France and coordinate with authorities in Switzerland, Belgium, the Netherlands, Germany and France.
I coordinate people, information and procedures so that decisions are made quickly, based on facts and not on noise.
I specialise in environments where responsibilities are blurred, priorities compete and time is short. I analyse the situation, structure the issues and build a plan teams can actually follow.
The day after defending my master's thesis, I moved to London and handled everything on my own: housing, administration, work. I don't wait for a perfect onboarding, I learn fast and take action.
On the side, I founded Luisance: hand-poured candles for clients who appreciate clean design and quality fragrance. A small project, same standard: care for detail and consistency.
I gather the facts, documents and applicable rules from every side: client, drivers, local authorities and legal or insurance counsel.
I define who is responsible for what, which documents need to go out, to whom and on what timeline, across multiple countries and institutions.
I stay until the case is closed, often acting as mediator and keeping a calm, firm tone even when emotions run high.
From founding a consultancy in France to media sales in London, with a stint at the embassy in between, every role sharpened my ability to handle pressure, ambiguity and responsibility.
Transport, administration and risk management for Polish companies operating in France. I built this practice from scratch and became the go-to person for navigating the French transport system.
For more than a decade I've represented Polish transport companies in France, a sector where regulations change fast, inspections are unpredictable and a single mistake can cost thousands of euros.
I stayed through COVID, inflation, fuel price spikes, strikes and blockades, regulatory changes and the constant evolution of inspections and paperwork.
Clients know that when something happens on French territory, I handle it, organise it, explain it, negotiate it and close the file, without theatrics.
First exposure to diplomatic procedures, confidential files and the logic of institutions.
Selling advertising space under pressure, negotiating with clients and managing a small team in a fast-paced environment.
I don't share client details. These are typical situations I resolve, without exposing who was involved.
Driver stopped in France, unclear documents, mention of potentially prohibited or specially regulated goods on board.
I clarify the facts, align the documents and coordinate with the client, local authorities and, if needed, lawyers, to frame the case and bring the risk under control.
Mismatch between the French police report, the foreign insurance contract and what the client actually needs to declare.
I organise the paperwork, prepare clear letters in the right language and help the client and their advisors present a consistent version to insurers and authorities.
The company can't reach the driver, no one knows which service to contact and the language barrier blocks communication with local interlocutors.
I find the right contacts in France, talk to the relevant services, keep the family and the company informed, and stay involved until the case is resolved.
A quick overview of where I've worked, what changed and how my level of responsibility has grown at each step.
I use AI tools daily to speed up research and structure information, especially in legal and administrative contexts, but I never replace my own analysis or accountability with automation.
AI helps me research and explore legal concepts, standards and argumentsthat can serve the client's interests. It's a powerful way to analyse large volumes of information and identify what's relevant.
AI helps me draft and refine correspondence: structure, tone, clarity, particularly in multilingual contexts.
Nothing is ever sent without my review. I check, correct and adapt every message, and I take ownership of what goes out on behalf of the client.
Someone who stays calm and structured when others panic.
Someone who takes ownership of problems and drives them to resolution, not just “escalates” them.
Someone who navigates the legal, operational and human sides of a situation.
Someone used to international contexts, new systems and high expectations.
I work with transport and operations teams across Europe - in French, Polish and English, wherever time pressure, regulation and unclear ownership all stack up.
I'm most useful when there's too much noise and not enough structure: inspections, documents, cross-border communication and coordination across services. If you're facing a transport crisis or a process going off the rails, we'll start by clarifying the facts, the constraints and the priorities.
I work end-to-end: scoping needs and content, page architecture, then implementation in a lightweight static approach. AI is a powerful tool for speeding things up, not a substitute for decision-making.
I drive the full lifecycle of a website: information architecture, content, first wireframes, then implementation in semantic HTML with responsive layouts (flex/grid), a clean heading hierarchy, and a structure built for SEO and accessibility, without heavy frameworks when they're not needed.
I use AI models to analyse and summariselarge sets of documents (policies, procedures, contracts, reports), spot inconsistencies, prepare policy variants for different scenarios and languages, and produce a first risk mapping (GDPR, whistleblowing, sensitive data) from the client's own materials.
With AI I prepare summaries, crisis scenarios and content drafts (FAQs, internal communication, operational instructions). Every model output is reviewed, corrected and adapted by me to the realities of transport and field constraints.
AI doesn't replace humans.I don't publish or ship anything that hasn't been validated by me. Relying on models alone, without human expertise and clear accountability, is a risk I would not recommend to any client.